Shopping & Payment

You can select remain annoymous on our product page before you add the flowers to cart.

We promise to protect your personal information and will not disclose your personal data to anyone including your recipient.

We accept the following payment method:

  • Stripe
  • Credit Card
  • Debit Card
  • Bank Transfer

For Bank Transfer, just transfer to our DBS current account 072-018104-2 and email us @ sales@jhashflorist.com or Whatsapp Jhashflorist a screenshot of the payment transfer. 

All flowers may vary in terms of shapes, sizes and stages of bloom. Our florist work to their best to ensure all bouquet looks similar to the image on the website and Social Media. All our florist have at least 3 years of experiences arranging flowers, You can rest assured that all flowers arrangement are taken care in the most professional manner.

Delivery

At J Hash Florist we provide quality delivery to ensure all our flower recipients can get their flower promptly. 

There will be a delivery charge at $35 for all orders. Alternative would be to opt in for self collection at our collection point.

 

Our priority is to deliver the flowers directly to the recipient hands. 
However, due to some circumstances such as security restriction in private property or in the event, the recipient is not available . Our courier will pass the flowers to the recipient colleague, housemate or security post at the premise and call the recipient to collect the flowers themselves.

Once our courier returns to the fulfilment centre, we will notify our customers via email upon successful delivery. You will receive the delivery status update within the day of the delivery.

– All Military Bases
– Jurong Island
– Tuas Link
– Changi Cargo
– Country Clubs
– Seletar Aerospace
– Off-shore Islands such as Pulau Ubin
– Turf Club Avenue
– Sentosa
– Singapore Prison Quarters
– SATS Inflight Catering Centre 1
– ST Kinetics
– Shipyards
– Powergrid
– Airport Boulevard, and all airport areas including areas within Changi Airport and Seletar Airport

J Hash Florist aim to provide the best delivery service for our customers. For same day delivery, please make the order before 12:00 PM on the day.

Here’s the two available delivery timeslots :

1. 11:00 AM to 14:00 PM
2. 14:00 PM to 18:00 PM

For urgent order, Whatsapp J Hash Florist and we will try to help you at the best we can.


 

No. We only deliver within Singapore. 

Orders & Returns

Have you already placed your order but want to make some changes? 

We can’t make changes once you have completed the checkout.
You would have to cancel your order and proceed to make a new order with the correct details.

Non-Allowed Changes includes: 

– Payment Methods
– Voucher Application
– Choice of Item (Color, Size, Type)

Placed an order but need to make amendments to your delivery address?

Immediately contact J Hash Florist through Whatsapp and our friendly customer service will try to twerk the order for you.

Once the flowers is sent out from our fulfilment centre, we would not be able to make changes to the delivery address.

Cancellation Fee

An administration fee of at least 10% of the total order amount or $10 (whichever is higher) is applicable to cancellations made 3 days before the actual date of collection or delivery that has been set by the customer. The cancellation is still subject to our sole discretion.

An administration fee of at least 50% of the total order amount is applicable to cancellations made 2 days before the actual date of collection or delivery that has been set by the customer. The cancellation is still subject to our sole discretion.

We seek your understanding on the administrative fee as it is a reasonable sum to cover our costs of handling your order.

Refunds and Exchange

If the flower has been delivered out of our shop and failed to reach it’s destinated delivery address. The delivery fee is applicable and the total order amount will be 100% refund to the customer.

An additional delivery fee will be charged for re-deliveries.

Any other refund requests made will be accepted or declined at J Hash Florist own discretion. J Hash Florist reserves full right to decline a refund request.